Public Grievance Redressal
Description:
Public Grievance Redressal (PGR) system allows citizens to file the complaints related to any issues faced within the Cantonment area and track the status of the issues raised.
Step Involved:
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1. Log a complaint with relevant details and uploading photos (optional)
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2. Resolution by CB officials
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3.Rating by Citizen on the resolution provided
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4. Re-open the complaint if not satisfied.
Facilities Available:
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1. Online tracking of the status of the compliant
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2. Status update through SMS and Email
For More details download the user manual here: 
